Patient Information

ATTENTION PARENTS 

MEDLOCK PEDIATRICS AND THE AMERICAN ACADEMY OF PEDIATRICS WOULD LIKE TO STRESS THE IMPORTANCE OF KEEPING YOUR WELL CHILD VISITS.  IT IS MOST IMPORTANT FOR CHILDREN AGE 2 AND UNDER AND THE 4 YEAR OLDS, TO COME TO THEIR VISITS AND RECEIVE THEIR CHILDHOOD IMMUNIZATIONS ON TIME.

WE UNDERSTAND THE NEED FOR SOCIAL DISTANCING, AND WE WANT EVERYONE TO PLEASE TAKE EVERY NECESSARY PERCAUTION.  WE ARE ALLOWING PATIENTS TO CHECK IN AND WAIT IN THEIR CARS UNTIL THEY CAN BE SEEN.  PLEASE LEAVE YOUR CELL PHONE NUMBER WITH YOUR CHILD'S NAME WHEN YOU CHECK IN.  SOMEONE WILL CALL YOU WHEN WE ARE READY TO SEE YOUR CHILD.  

THE EXAM ROOMS ARE BEING DEVIDED INTO SICK AND WELL AND WE HAVE PROVIDERS ASSIGNED ONLY TO WELL CHECK APPOINTMENTS.

WE WILL OFFERING TELEMEDICINE STARTING THE FIRST WEEK OF APRIL. 

 

Resources for Parents

Message to Parents: Children's Chief Medical Officer Dan Salinas, MD answers common questions from parents regarding flattening the curve and social distancing. Watch Video HERE

COVID-19 Hotline: You may refer parent questions or concerns about COVID-19 testing or symptoms to the new Children’s COVID-19 hotline, 404-785-7955, between 7 a.m. and 7 p.m. daily. The hotline operators are Children’s employees that are specially trained to answer questions about COVID-19. 

 

Pediatric Assessment Tool: Children’s has published their Pediatric Assessment Tool which parents can use to see if their child needs to self quarantine or needs services: www.choa.org/assessment

 

AFTER HOURS NURSE ADVICE LINES

AMERIGROUP - 1-800-600-4441

PEACHSTATE - 1-800-704-1484

WELLCARE - 1-800-919-8807

 

Flu Vaccines

As of August 21, 2019 Medlock Pediatrics has flu vaccines avalible for all private insurance patients.  Schedule your flu shot today by calling our office or scheduling through the patient portal.  

Please click the link below for Parental instructions for assessing flu symptoms.

Click here Flu Assessment for Parents 

 

EMAIL

You can now contact our office via secure email. 

[email protected]

 

HOLIDAY / OFFICE CLOSED SCHEDULE

 

Memorial Day - Monday, May 25, 2020 - Closed

Labor Day - Monday, September 7, 2020 - Closed

Thanksgiving - Thursday, November 26, 2020 - Closed

Christmas Eve - Thursday, December 24, 2020 - Closing Early

Christmas Day - Friday, December 25, 2020 - Closed

New Years Eve - Thursday, December 31, 2020 - Closing Early

New Years Day - Friday, January 1, 2021 - Closed

 

PATIENT PORTAL

In order to access the Patient Portal, you must verify information on your account.  The information that will need to be verified is based on the information on file for the Guarantor assigned to each child.  If you are listed as the guarantor for multiple children then your 'one account' will be able to access information for each of these children that you accept and verify information for.  (You may not be required to do a verification for each child but, an invitation must be sent for each child in order for the link to be completed) 

The information that will be requested to be verified is First Name, Last Name and Date of Birth (of the guarantor) and Zip Code.  The system will only accept the 5 digit Zip code and not a 5+4 digit Zip Code.

The patient portal will allow you the ability to check information on past visits, download and securely send medical records to another secure location, send messages to staff, update your account information, request prescriptions, check your current account balance and make a payment with out requiring information from your statement. 

If you are having difficulty verifying your information Please call our office at 770-813-9775 for assistance.

FYI:  each invitation link is only valid for 72 hours.  If it has been more than 72 hours from the time that your invitation was sent to you please call our office to have the invitation resent.